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Privacy Policy

MyCoverageClub (“MyCoverageClub,” “we,” “our,” or “us”), a brand operated by AltitudeWings LLC, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase travel insurance products through us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1.

Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name
  • Date of birth
  • Email address
  • Telephone number
  • Residential or mailing address
  • Emergency contact information
  • Passport details (only when required by an insurance provider)
  • Travel itinerary information
  • Destination and travel dates

Payment Information

Payments are processed securely through PCI-compliant payment processors. We do not store your complete credit or debit card information on our servers.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language settings
  • Referring website
  • Pages viewed
  • Date and time of access
  • Cookies and similar technologies

2.

How We Use Your Information

We use your information to:

  • Provide travel insurance quotations
  • Process insurance purchases
  • Verify your identity
  • Issue policy documentation
  • Communicate regarding your purchase
  • Respond to customer support requests
  • Assist with policy changes or cancellations
  • Facilitate communication with insurance providers
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory obligations

3.

Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Insurance companies underwriting your selected policy
  • Authorized insurance administrators
  • Claims administrators
  • Payment processors
  • Identity verification providers
  • Customer support providers
  • IT and website service providers
  • Government authorities when required by law
  • Legal advisors or auditors when necessary

Information is shared only to the extent necessary to provide our services or comply with legal requirements.

4.

Our Role

MyCoverageClub operates as a travel insurance retailer under AltitudeWings LLC. Insurance policies available through our website are issued by independent insurance companies.

Information required to issue your policy or administer claims may be shared directly with the applicable insurance provider in accordance with their own privacy policies.

5.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality
  • Remember your preferences
  • Analyze website traffic
  • Improve user experience
  • Detect fraud
  • Measure marketing performance

Most browsers allow you to disable cookies; however, certain website features may not function properly if cookies are disabled.

6.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7.

Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Meet contractual obligations
  • Comply with legal, accounting, and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

8.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of eligible personal information
  • Request a copy of your information
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request restrictions on certain processing activities

To exercise these rights, please contact us using the details provided below.

9.

International Data Transfers

Because we work with insurance providers and service providers located in different countries, your information may be transferred and processed outside your country of residence. We take reasonable measures to ensure appropriate safeguards are in place for such transfers where required by applicable law.

10.

Third-Party Websites

Our website may contain links to third-party websites, including insurance providers and service partners. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing personal information.

11.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information directly from children without appropriate authorization where required.

12.

Marketing Communications

If you choose to receive promotional communications from us, you may opt out at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

We will continue to send important service-related communications regarding your policy or transactions when necessary.

13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page together with the revised Effective Date.

14.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

MyCoverageClub

A Brand of AltitudeWings LLC

info@mycoverageclub.com

We are committed to responding to privacy-related inquiries in a timely and professional manner.